SWAT

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Recent activity by SWAT Recent activity Votes
  • How do I make a booking?

    Ensure that you have registered for an account, you will need a phone number and mobile data.  Enter your home location or postal code for the drop off point, then select the time slot you prefe...

  • Why can't I get an offer on SWATBiz?

    We love to arrange your ride home, but 2 possible reasons which could have happen:1) Our system adheres to strict max duration times to ensure all passengers get home fast, we may have calculated t...

  • Can I make multiple bookings?

    The application only supports input of one location and/or booking for each departure service. If you would like to choose another arrival/departure time please cancel and rebook.

  • I'm unable to login with my Employee ID

    Your unique identifier will be your Employee ID. If you still receive an error that your ID is invalid, you may not be registered in our system. Please check with your HR to enroll.    

  • Can I register with a foreign phone number?

    Yes, you can register with a foreign number as long as you can receive the OTP required on that number.    

  • I did not receive a verification code

    Please check that you have entered a valid number and you are able to receive SMS OTP on this phone number then try again.     

  • What should I do if I forgot my password?

    You can reset your password in the app by clicking ‘Forget Password’, please follow the instructions prompted on the screens.    

  • When can I make a booking?

    SITA Office  Service day: Monday to Friday (excluding Public Holidays and day off in lieu) Home to Work Arrival @ 0915hrs Booking cut of time: 2100hrs (the day before) Work to Home Departure @ ...

  • What kind of vehicle will I be riding on?

    You will be riding on a 13-seater bus.    

  • How much does the service cost?

    For distance travelled < 3km: FREE For every extra km travelled: + $0.50 (will be added) *FREE fares are subsidised by SITA*